Refund policy

In General

Please be aware that all sales are final, and refunds & exchanges or returns are not accepted. However, we aim to guarantee your satisfaction with each purchase. If you receive an incorrect item, please contact us within 48 business hours of delivery. We'll swiftly arrange for a replacement at no additional cost and provide a return label for the incorrect item.

Air-Filled Balloons

Air-filled balloons are sold as is at our physical location and are not subject to any refund or exchanges, please refer to our air-filled balloons for more information.

Helium Services

Any items involving helium will not be eligible for a refund, please refer to our helium services for more information.

Your satisfaction means the world to us, and we're here to make things right. Thank you for choosing us!